Administrative Coordinator Bob Whetsten spent hours driving to various sites to monitor compliance, ensure accurate result reporting, and manage operator certifications. With more than 80 physician offices and clinics, manual oversight was becoming increasingly inefficient, leading to delays, errors, and compliance risks.
CoxHealth implemented TELCOR QML® to electronically connect and manage POCT results across all inpatient and outpatient sites. By integrating 39 outpatient locations, TELCOR QML provided centralized oversight, enabling real-time access to results, automated compliance tracking, and seamless communication between devices, the LIS/EMR, and physicians' offices. The system's ability to standardize processes and eliminate manual errors significantly improved operational efficiency.
Improved Accuracy
Real-time data transmission eliminates manual entry errors, ensuring physicians receive timely and accurate patient results.
Increased Efficiency
Whetsten now monitors testing remotely, reducing unnecessary travel and improving oversight.
Enhanced Compliance
Automated operator credential tracking ensures certification requirements are met.
Scalability
Connecting 140+ POCT device types, regardless of manufacturer, allowing CoxHealth to expand seamlessly as needed.
“TELCOR QML® handles everything for us. It does the work and has the ability to expand as we need.”
– Bob Whetsten, CoxHealth