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Key Factors for Successful Laboratory Billing

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   Maximum Collections with Minimal Risk 

   Scalability with Flexibility 

   Availability with Reliability 

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Why Hundreds of Labs Choose TELCOR RCM

Scalability

The architecture of our software, completely designed by our team of developers all located in the U.S., allows for easy scalability as you grow. From multi-entity to seamlessly adding new configurations, our software can manage 1,000 to more than 30,000 orders per day.

Flexibility

How you bill, which payers you use, how many integrations you have are all unique to you. We don’t try to fit you into a pre-configured box. We listen to understand your business requirements and goals, then optimize workflow processes to meet virtually every billing scenario.

Reliability

From having a person answer the phone, to offering coast-to-coast customer service hours, to having a team of highly-trained U.S.-based professionals work with you throughout your relationship with us, to having an active user community – you have access to the answer when you need it.

We Deliver On Our Promises

As your lab grows through increased test volume, expanded testing menu, or through a merger or acquisition, the complexity of your billing increases. Regardless of whether you process 1,000 orders per day or over 30,000, performance and productivity improve with TELCOR. This is done using the highly sophisticated automation of our software to streamline workflow, minimizing the need for manual intervention.

There is integrity in everything we do. At TELCOR, our people and processes are here to ensure your success.

19%

average increase in collections after switching to TELCOR.

9

months on average to achieve a return on your investment.

33%

improvement in productivity resulting from automated rules and staff reallocation.

Over the years, the amount of growth the company has had versus the amount of employes we’ve had to add, I think is directly related to the advanced processing rules and exception-based system that TELCOR has. We can drive workflow and automation through those rules that don’t require you adding head count to the system or at least at a much slower rate than your volume is going to grow.

Jeff Nally
Senior Vice President of Revenue Cycle Management Dominion Diagnostics
Jeff Nally