Collect More From Patients and Reduce AR Follow-Up with the TELCOR RCM Portal

If you have patient service centers, take advantage of the opportunity to collect from patients at the time of service. With the new integrated RCM Portal, released in version 20.2, TELCOR has developed the infrastructure that extends RCM functionality outside of the billing office.

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Using the TELCOR RCM Portal increases patient collections and reduces AR follow-up by:

Allowing patients to update their mailing address and insurance information.
Immediately collecting patient payments with or without an established patient account at the time of service.
Improving cash turnaround times because PSC representatives can easily view statements and installment plans then share this information with the patient.
Providing price estimates for patients based upon financial class, payer class, and other additional parameters.
Automatically posting payments to TELCOR RCM with optional automated email delivery of a receipt to the guarantor.
Communicating directly with the billing office by entering and viewing Account Notes.

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The TELCOR RCM Document Management Module

Improve Efficiency and Collections

Logging into multiple systems all day and searching through various file repositories can be time-consuming and frustrating. With the TELCOR RCM integrated Document Management module, you can transform your daily revenue cycle tasks and improve your bottom line.

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The TELCOR RCM Application

Leveraging the Application to Support Prior Authorization

Let’s face it. Prior authorization requirements from payers are becoming a larger part of a laboratory’s revenue cycle, impacting workflows, provider relations, and a laboratory's bottom line if not managed effectively. How do you manage prior authorizations effectively? By taking control of your prior authorization process.

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